How to sync your step tracker?

The High.diet app needs permission to track your steps. If your tracker isn’t working, follow the steps below to turn on permissions.

For Apple devices

1. Open Settings
2. Tap Health
3. Select Data Access & Devices
4. Choose High.diet
5. Tap Turn On All

For Android Devices

1. Open Settings
2. Go to Apps
3. Tap High.diet App Settings
4. Select Permissions
5. Choose Health Connect
6. Tap Allow all

If it still doesn’t work, contact our support team at help@high.diet

How step tracking works on Android

Your step data flows this way:
Google Fit / Samsung Health → Health Connect → High.diet App

Make sure that:

• All permissions are granted for our app in Health Connect
• Your main tracking app (Google Fit, Samsung Health, etc.) shows step data. Health Connect also displays this data

How to Access Health Connect

Android 14 and up:

Open Settings → Security and privacy → Privacy controls → Health Connect

Android 13 and lower:

1. Download Health Connect from Google Play
2. Open Settings → Apps → All apps → Health Connect → Open

Note: Health Connect requires Android 9 or newer.

Having trouble? Just contact our customer support here.